Privacy
Policy

Data We Collect

The types of personal data we collect include:

• First name, last name, email address, phone number, and home address
• Credit card details (type of card, credit card number, name on card, expiration date, and security code)
• Student data including class dates, clothing sizes, gender identification, special requests made, and observations about service preferences
• Data provided regarding marketing preferences or in the course of participating in surveys, contests, or promotional offers

You may always choose what personal data you want to provide. However, if you choose not to provide certain details, some of your transactions with us may be impacted.

SMS Consent

Data We Collect Automatically

When using our website, we also collect information automatically, some of which may be personal data. This includes:

• Language settings, IP address, and general location
• Device settings and operating system
• Log information, time of usage, and URL requested
• Browser version and user agent information
• Browsing history on our site and type of content viewed

We may also collect data automatically through cookies.

Processing Purposes

We use your personal data for the following purposes:

1. Reservations — to complete and administer your online request
2. Customer Service — to provide customer service
3. Guest Reviews — we may use your contact data to invite you by email to write a visitor review, which may be published on our website
4. Marketing Activities — where permitted by law, for direct marketing such as newsletters, promotions, and offers, always with an unsubscribe option
5. Other Communications — by email, mail, phone, or text to respond to requests or provide enrollment information
6. Analytics & Research — to conduct research and analysis to improve services and programs, with results potentially shared with third parties in anonymous aggregated form
7. Security & Fraud Prevention — to prevent fraud and illegal activities, with data potentially shared with law enforcement as permitted by applicable law
8. Legal & Compliance — to handle legal disputes, regulatory investigations, or comply with lawful requests from law enforcement

Legal Bases

Contract performance (purposes 1–2): Use of your data may be necessary to perform the contract you have with us.

Legitimate interests (purposes 3–8): We use your data for legitimate business interests such as providing relevant content, improving services, fraud detection, and legal compliance, always balancing your rights against our interests.

Legal obligation (purpose 8): Where applicable, we rely on our legal obligation to comply with applicable law.

Consent: Where required by applicable law, we will obtain your consent prior to processing your personal data for direct marketing purposes. You may withdraw consent at any time by contacting us.

Data Sharing

We may share your personal data with:

• Third-party service providers who process personal data strictly on our behalf for purposes such as payment processing, marketing, or analytics, bound by confidentiality agreements
• Competent authorities including law enforcement and governmental authorities as required by law or for fraud prevention

Information sharing to subcontractors in support services such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

International Data Transfers

The transmission of personal data described in this Privacy Policy may include overseas transfers to countries whose data protection laws differ from those within the European Union. Where required by European law, we will only transfer personal data to recipients offering an adequate level of data protection and make contractual arrangements to ensure your data remains protected to appropriate standards.

Security

We observe reasonable procedures to prevent unauthorized access to and misuse of your information. We use appropriate business systems and security procedures — including technical and physical restrictions — to protect personal data on our servers. Only authorized personnel are permitted to access personal data in the course of their work.

Data Retention

We will retain your information for as long as necessary to provide services to you, comply with applicable laws, resolve disputes, and conduct our business operations including fraud prevention. All retained personal data remains subject to this Privacy Policy. For questions about a specific retention period, contact us using the details below.

Your Rights & Choices

You have the right to:

• Request a copy of the personal data we hold about you
• Inform us of changes or request corrections
• Ask us to erase, block, or restrict processing in certain situations
• Object to particular ways we use your personal data
• Request that we send your personal data to a third party in certain situations

Where we use your personal data on the basis of consent, you may withdraw that consent at any time. To exercise any of these rights, contact us using the details in the Contact section. We rely on you to keep your personal data accurate — please inform us promptly of any changes by contacting us by email.

Mobile Opt-In

By submitting your phone number, you authorize Renzo Gracie East Los Angeles to send you text messages and notifications. Message and data rates may apply. Reply STOP to unsubscribe at any time.

Changes to This Policy

Just as our business changes over time, this Privacy Policy may also change. We invite you to review this page periodically to stay informed. If we make material changes that will have a significant impact on you — such as processing your personal data for purposes other than those described above — we will contact you prior to starting that processing.

Contact Us

You may also contact your local data protection authority with questions and complaints.